FAQ

Q: Are children allowed? 

 

Yes! We gladly can cater to those 12+

Children under the age of 12 must be accompanied by an adult. But must have their own ticket.

 

Q: What days are the workshops held?

 

The Candle Bar classes are held Thursday through Sunday each week! Choose you time and date from the drop down menu accordingly. Please note that day of bookings will not be available via the site. You will need to call to see if we are able to accommodate day of.

 

Q: Do I need to bring anything to the Candle Bar?

 

Just yourself! Be sure to arrive on time as we start our workshops no later than 10 min after the start time. If you are later than 10 minutes, don't worry we offer the chance to re-schedule for another appointment. If you do show up after 10 minutes, you will not be able to join the class.

 

Q: How long does the Candle Bar last?

 

Workshops last between 45 min to an hour and a half depending on the size of the class. 

 

Q: When can I take my candles home? 

 

Candles need to dry in the store for 3 hours before you’re able to take it home. You’re welcome to shop or grab a drink on our patio while your candle dries. You can also come back to the store at a later date to pick up your candle. 

*Please note: If you haven't picked up your candles after two weeks, we will donate your candles.

 

Q: Can we reserve a workshop slot for a group?

 

Absolutely! Be sure to reserve your spots, though. We can accommodate up to 8 guests in a single workshop, and will take same-day reservations if spots are still remaining. 

 

Q: What if i have to cancel?

 We start right on time. If you are 10 minutes late, you will be required to reschedule your appointment. We know this can be inconvenient, but we have multiple Candle Bars a day and this can throw off the schedule.

All cancellations must be made 24 hours before your appointment. If within 24 hours, appointments must be rescheduled for a later date.

 

For larger parties, please contact us at hello@thecandlebarhouston.com.